At Gardenia88, your privacy is more than a promise — it is a priority. We protect every piece of personal information you entrust to us with industry-grade encryption and strict data management policies.
Six layers of data protection ensuring Gardenia88 members' personal information remains safe and confidential at all times.
All data transmitted between your device and Gardenia88's servers is protected with 256-bit SSL encryption — the same technology used by major banking institutions worldwide. No one can intercept your information in transit.
Member personal data is stored on certified servers equipped with multi-layered access control systems. Only authorised personnel are permitted to access data when necessary, and every access is logged for audit purposes.
You have full control over your account. Every login attempt is recorded, and our system will alert you if any suspicious activity is detected. Two-factor authentication is available for added security.
Gardenia88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are aligned with the applicable laws in Malaysia.
Gardenia88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.
Our internal security team conducts regular privacy audits to ensure all data handling procedures consistently meet the latest standards. This privacy policy is updated whenever there are changes in practice or legislation.
Gardenia88 collects your personal information in several ways depending on how you interact with our platform. We only collect information necessary to deliver quality services, ensure account security, and fulfil applicable legal obligations.
In general, the information we collect falls into three main categories:
All information you provide during registration must be accurate, truthful, and up to date. Should any of your personal details change, you are required to update them promptly via your account settings or by contacting our customer support.
Every piece of information collected by Gardenia88 is used for a clear and legitimate purpose. We do not use your data for any purpose beyond what is stated here without first obtaining your additional consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification (KYC) | Name, IC, date of birth | Legal obligations |
| Deposit & withdrawal processing | Bank details, transactions | Contract performance |
| Customer Support | Email, phone, chat | Legitimate interest |
| Fraud detection & security | IP, login, activity | Legitimate interest |
| Platform improvement | Usage data, cookies | Legitimate interest |
| Promotional communications (with consent) | Email, phone | Member consent |
If you have given consent to receive marketing communications, you may withdraw that consent at any time through the notification settings in your account or by contacting our support team. Withdrawing consent does not affect any data processing that has already taken place.
Gardenia88 maintains a strict policy on the sharing of members' personal information. We do not disclose, sell, or transfer your personal data to any third party except in the following situations as required by law or operational necessity:
Gardenia88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They allow us to recognise you on subsequent visits and personalise your experience.
Types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the Gardenia88 platform. For more information on managing cookies, please refer to your web browser's documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by Gardenia88. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.
Gardenia88 takes data security very seriously. We implement a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or accidental destruction.
Gardenia88 does not retain your personal data longer than necessary for the purpose it was collected, or as required by law. The following are general guidelines for our data retention periods:
Upon expiry of the defined retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity. This deletion process is carried out systematically and documented for accountability purposes.
Gardenia88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to members via an in-platform notice or registered email at least 14 days before taking effect.
This Privacy Policy is to be read together with Terms and Conditions and Responsible Gaming Policy Gardenia88 that together form the complete protection framework for our members.