Terms and Conditions
Platform Usage
Gardenia88

The gardenia88 platform is open only to individuals who meet the following eligibility requirements. You must be at least 18 years of age at the time of registration. gardenia88 reserves the right to request identity verification documents at any time to confirm the age and identity of members as part of our KYC (Know Your Customer) procedures.

• You must be 18 years of age or older and have the legal capacity to enter into a binding agreement.
• Each individual is only permitted to register one account only. Multiple account registrations are strictly prohibited.
• All information provided during registration must be accurate, truthful, and up to date. Your name, phone number, and banking details must belong to you personally.
• You are responsible for keeping your account information up to date whenever any changes occur.
• Gardenia88 reserves the right to decline registration applications or close existing accounts without any obligation to state a reason, particularly where there are indications of fraud or abuse.
• Using a VPN or location-masking software during registration or while using the platform is strictly prohibited and may result in account suspension.

As a gardenia88 member, you are fully responsible for all activities carried out through your account. This includes any financial transactions, betting, and communications made via your account, whether by yourself or any other party you have authorised to use it.

• You are required to keep your account password confidential. Gardenia88 is not liable for any losses resulting from unauthorized account access caused by your own negligence.
• Sharing or lending your account to any other party is strictly prohibited.
• You are responsible for ensuring that your use of the Gardenia88 platform complies with the laws applicable in your jurisdiction.
• You agree not to use the platform for money laundering, terrorism financing, or any other illegal activity.
• Any attempt to hack, breach, or disrupt gardenia88 systems is a serious offence that will be reported to the relevant authorities.
• Members are responsible for gambling responsibly and making use of the self-control tools provided by the platform.

Gardenia88 encourages all members to fully understand the risks associated with online gambling. Gaming is intended for entertainment purposes and should not be relied upon as a primary source of income. If you feel that gambling is beginning to have a negative impact on your life, please visit the Responsible Gaming us for assistance and support resources.

Gardenia88 supports a wide range of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed through secure, fully encrypted channels to ensure the safety of your funds.

• The minimum deposit is RM 30 per transaction.
• Minimum withdrawal is RM 50 and will be processed within 15 minutes to 1 business hour.
• All payment methods used for deposits and withdrawals must be registered in your own name. gardenia88 does not accept third-party payments.
• Your first withdrawal requires completed KYC verification before it can be processed.
• Gardenia88 reserves the right to hold or delay withdrawals for security review purposes if any suspicious activity is detected.
• Gardenia88 does not charge any fees for deposits or withdrawals. However, third-party payment providers may impose their own charges.
• Funds held in a Gardenia88 account do not earn any interest.

Gardenia88 offers a wide range of bonuses and promotions for both new and existing members. All bonus offers are subject to rollover requirements (wagering requirements) clearly stated in each offer. It is the member's responsibility to read and understand these terms before accepting any bonus.

• The welcome bonus is available to new members registering for the first time and making their first deposit.
• The standard gardenia88 rollover requirement is between 5x to 20x depending on the type of bonus received.
• Bonuses cannot be withdrawn directly — they must be converted through wagering activity in accordance with the specified rollover requirements.
• Gardenia88 reserves the right to cancel bonuses and related wins if promotion abuse or hedge betting is proven to have occurred.
• Each promotion has a stated validity period. Expired bonuses cannot be re-claimed.
• Accounts held by the same member (based on name, phone number, IP address, or banking details) are not eligible to receive the same bonus more than once.
• Gardenia88 reserves the right to modify, suspend, or terminate any promotion with prior notice to members.

All games available on the gardenia88 platform — including Live Casino, Slots, Sports Betting, and e-sports — are subject to their respective game rules as set by the game providers and gardenia88. These rules are designed to ensure a fair and transparent gaming environment for all members.

• Completed game results are final and cannot be altered unless a verified technical error has occurred.
• In the event of a technical disruption during a gaming session, gardenia88 will settle bets based on available server records. If a bet cannot be settled, the wagered amount will be returned to the member's account.
• The use of automated software, bots, or any mechanical assistance during gameplay is strictly forbidden and constitutes a serious violation of these terms.
• For Sports Betting, wagers accepted before a match begins are valid unless stated otherwise. Odds may change before a bet is confirmed.
• Gardenia88 reserves the right to void any bet that was accepted in error or due to a system fault.
• Minimum and maximum betting limits vary by game type and will be displayed on the respective game interface.

Gardenia88 reserves the right to suspend, restrict, or close any member account where there is reasonable cause to do so. Such action may be taken with or without prior notice depending on the severity of the suspected or confirmed violation.

• Account closure may occur as a result of false information provided during registration, fraudulent activity, bonus abuse, or violation of these terms.
• If an account is closed due to a violation, gardenia88 reserves the right to forfeit all bonuses and wins associated with the relevant activity.
• Members may request self-closure of their account at any time through customer support channels. Valid balances will be returned after the review is completed.
• Accounts inactive for more than 12 consecutive months may be subject to maintenance fees or automatic closure after notice has been given.
• Members who have applied for a self-exclusion limit may not have that limit removed within the designated period.

The gardenia88 platform is provided on an "as-is" basis. While gardenia88 strives to ensure uninterrupted and error-free service, we do not guarantee that the platform will always be available without disruption, particularly due to system maintenance, upgrade requirements, or circumstances beyond our control.

• Gardenia88 is not liable for any direct or indirect losses arising from the use of or inability to use the platform, beyond the obligations expressly stated in these terms.
• Gardenia88 is not liable for any losses suffered as a result of unauthorized access to your account caused by your own negligence.
• Links to third-party websites (if any) are provided for convenience only. gardenia88 is not responsible for the content or privacy policies of those third-party websites.
• In the event of force majeure — including natural disasters, internet disruptions, government actions, or other extraordinary events — Gardenia88 shall not be held liable for any service interruptions.

Any disputes arising from the use of the gardenia88 platform will first be addressed through our customer support channels. Should a dispute not be resolved internally, it will be referred to a mutually agreed independent arbitration body.

Gardenia88 reserves the right to update or amend these terms and conditions at any time. Any material changes will be communicated to members via their registered email or an in-platform notice at least 7 days before the changes take effect. Continued use of the platform after the amendment date constitutes acceptance of the updated terms.

• The date of the last amendment is always displayed at the top of this document for your reference.
• You are advised to review this page periodically to ensure you are always aware of the latest applicable terms.
• For any enquiries regarding these terms and conditions, you may contact the gardenia88 support team via live chat on the platform or our support email.

This Terms and Conditions document is to be read together with the Privacy Policy and Responsible Gambling Policy Gardenia88, which together form the complete agreement between you and our platform.